At Parin Furniture, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer returns and refunds subject to the following terms and conditions:
1. Returns
1.1 Eligibility: You may return eligible products purchased from Parin Furniture within [number of days] days from the date of delivery.
1.2 Condition: To be eligible for a return, the product must be unused, undamaged, and in its original packaging. Any product that is returned without its original packaging or is damaged may be subject to a restocking fee or may not be eligible for a refund.
1.3 Non-Returnable Items: The following items are not eligible for return:
Custom-made or personalized products.
Products that have been assembled, installed, or used.
Clearance or final sale items.
2. Refunds
2.1 Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
2.2 Refund Method: If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping and handling fees are non-refundable.
2.3 Processing Time: Refunds may take [number of days] days to be processed and credited to your account, depending on your payment method and financial institution.
3. Return Shipping
3.1 Return Shipping Costs: You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
3.2 Return Authorization: Before returning a product, please contact us at [[email protected]] to request a return authorization. We will provide you with instructions on how to return the product.
4. Damaged or Defective Products
4.1 Claims: If you receive a damaged or defective product, please contact us immediately at [[email protected]]. We will work with you to resolve the issue and provide a replacement or refund as applicable.